Why is Journey Intelligence Important? Making the Business Case

Journey Intelligence is a holistic and empowered view of the customer journey that integrates analytics, mapping, orchestration, and dashboarding technologies all into one powerful, unified perspective. The whole becomes greater…

Modernize Your Analytics and AI with Cloudera Data Platform

Your organization’s ability to transform, innovate, and compete depends on how effectively your team utilizes every bit of data at your disposal. By 2022, 90% of organizations will view information…

Genesys and Google Cloud: Bringing Contact Center AI to life

There’s a lot of hype around artificial intelligence (AI). But dig deeper and you’ll find it goes beyond hype — offering significant value for customers when businesses leverage AI and…

Caesars Entertainment Defines and Measures ROI for Test Automation

Caesars Entertainment is a global leader in gaming and hospitality. After merging with Eldorado Resorts, the company is the largest casino operator in the United States and includes 24 brands.…

Keeper Works on Any Device Regardless of the Hosting Environment

The best-in-class Enterprise Password Management (EPM) platform for your Identity and Access Management (IAM) strategy

Analyzing the Economic Benefits of Google Chronicle Security Analytics Platform

This ESG Economic Validation focused on the cost savings organizations can expect from deploying Google Chronicle to obtain continuous analysis of security telemetry. ESG created a modeled scenario that factored…

Driving Agility, Efficiency, and Velocity for Business Applications with DevOps

Today, software drives digital transformation and optimization, competitive agility, and even corporate survival, and SAP applications are often foundational to successful business execution. IDC research indicates increased demand for DevOps…